AirHelp Promo Code 2026: Up to €600 Flight Compensation

The eligibility check on AirHelp is entirely free and commitment-free. Enter the flight number (format AF123, FR1234...) and the date. The algorithm analyses the cause of the problem (weather, technical fault, strike) and determines whether EU261 applies.

You can submit flights up to 3 years old, depending on the country (some allow even longer). But it's best not to wait, as evidence (e-tickets, airline emails) gets lost over time.

Once eligibility is confirmed, you file your claim online in under 5 minutes: flight number, contact details, bank info for payout. AirHelp handles the rest and keeps you informed by email at each step. For flights booked via Kiwi.com or flight comparators, your compensation rights remain intact — how you booked has no impact.

EU Regulation 261/2004 sets fixed compensation amounts according to flight distance:

• Flights up to 1,500 km (London-Paris, Madrid-Paris): €250 per passenger
• Flights between 1,500 and 3,500 km (Paris-Istanbul, Paris-Dakar): €400 per passenger
• Flights over 3,500 km from the EU (Paris-New York, Paris-Tokyo): €600 per passenger

These amounts can be reduced by 50% if the airline offered re-routing that got you to your destination with a limited delay. However, if your flight departed from a non-EU country to Europe on a non-EU airline, the coverage doesn't apply.

Note: compensation is independent of the ticket price. A passenger who paid €29 on a low-cost airline has exactly the same rights as one in business class. AirHelp automatically checks all these parameters.

Here are the main situations covered (or not) by EU261:

These rules apply to flights departing from an EU airport, or arriving in the EU on an EU airline. Low-cost flights (Ryanair, easyJet, Volotea) are fully covered.

Times vary by airline and case complexity. In simple cases (documented delay, responsive airline), AirHelp can obtain your compensation in 4 to 8 weeks. For contested cases requiring legal action, it can extend to 6 to 18 months.

AirHelp has specialist legal teams in several countries and a database of 100,000+ court decisions to anticipate airlines' arguments. The platform handles claims against more than 700 airlines.

Payout is by bank transfer (domestic or international) or PayPal. AirHelp+ members receive their transfer net of any commission — for a €600 case, that's €600 received, versus ~€390 on the standard plan. For travellers who plan many trips, combining AirHelp+ with a flight-search tool like Omio optimises both cost and trip protection.

AirHelp offers two ways to use its services depending on how often you travel:

Without a subscription (standard plan): AirHelp handles your case and takes 35% (incl. tax) of the amount obtained. For €400 compensation, you receive about €260. No fee if the claim fails — the service is entirely free in case of failure.

AirHelp+ (annual subscription): you pay a subscription and AirHelp handles all your claims with no commission. For a traveller taking 10+ flights a year, AirHelp+ pays for itself from the first compensated flight. The subscription also covers close family in some plans.

An AirHelp promo code applies to the AirHelp+ subscription price, reducing its annual cost. Enter it at sign-up, at the subscription payment step.

To be eligible, your flight must meet at least one of these conditions:

• Departure from an EU airport — regardless of the airline (Air France, Ryanair, or even Delta if the flight leaves from Paris)
• Arrival in the EU on a European airline (Air France, Lufthansa, easyJet, Transavia...)

Low-cost flights (Ryanair, easyJet, Volotea, Transavia) are fully covered — contrary to popular belief, the ticket price has no bearing on your right to compensation.

Domestic EU flights are covered. By contrast, a Paris-New York flight on American Airlines is covered for the outbound (EU departure) but not the New York-Paris return (non-EU departure on a non-EU airline). For overland alternatives when cancelled flights force you to improvise, BlaBlaCar remains useful.

You can claim directly from your airline — it's your right, and some airlines handle simple requests quickly. But in practice, more than 60% of direct claims are refused or ignored, according to industry statistics.

Airlines use technical arguments to reject valid claims: "extraordinary circumstances" invoked abusively, endless response times, forms in a foreign language. AirHelp has a legal team to contest these refusals and takes cases to court if necessary — at no extra cost on the standard plan.

AirHelp's added value shows on complex cases: missed connections across two different airlines, overbooking on a long-haul, a technical delay that becomes a cancellation. These are precisely the situations where legal expertise makes the difference versus an individual approach.

AirHelp is the leading global flight-compensation platform, founded in 2013 and operating in over 35 countries. It claims to have helped more than 16 million passengers obtain compensation.

Strengths: free, instant eligibility check, no fee if unsuccessful, coverage of 700+ airlines, a multilingual legal team, a simple interface accessible in a few clicks from a smartphone.

Watch-outs: the 35% commission is high on small cases — for €250 compensation, you only receive ~€163. If you're comfortable with admin and the airline is responsive (some low-cost carriers like easyJet have efficient online forms), trying the direct route first can be wise. AirHelp is especially useful for cases refused or ignored by airlines.

EU261 provides for exclusions that airlines regularly invoke. "Extraordinary circumstances" — storm, dense fog, political instability, airspace closure — exempt the airline from the compensation obligation.

By contrast, a technical fault is generally not an extraordinary circumstance if it results from poor maintenance. AirHelp analyses the official cause declared by the airline and compares it with weather and airport traffic data to verify whether the argument is justified.

Other exclusions: flights operated by a non-EU airline departing from a non-EU country, and tickets obtained via a points-exchange programme with no monetary value. The exact conditions appear during the check on AirHelp.

AirHelp was founded in 2013 by Henrik Zillmer, at a time when air passenger rights were little known and rarely enforced. Within a few years, the platform democratised access to claims for millions of travellers who were unaware of their rights.

In 2023-2024, AirHelp expanded its offer with AirHelp+, a subscription designed for frequent travellers, and strengthened its legal team in Europe to handle growing volumes linked to the post-Covid recovery in air traffic.

The rise of low-cost traffic (Ryanair, easyJet, Volotea) has mechanically increased the number of claims: these airlines operate on tight margins that sometimes push them to contest compensation. AirHelp today claims to have recovered several hundred million euros for its clients. We update this page regularly to reflect pricing and case-law developments.